Your privacy is our priority. This document clearly explains how ihtogel collects, uses, stores, and protects your personal information in accordance with Malaysia's Personal Data Protection Act (PDPA).
Our Commitment
We invest in the latest security infrastructure to ensure every piece of information you entrust to us is always protected.
All data transmitted between your browser and ihtogel servers is protected with 256-bit SSL encryption — the same security standard used by leading banking institutions.
User personal data is stored on servers protected by multi-layered firewalls with strict access controls. Only authorized personnel are permitted to access it.
Ihtogel fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). We operate transparently and give users full rights over their data.
Your personal data will not be sold, rented, or shared with third parties without your explicit consent. We do not monetize user information to external advertisers.
Ihtogel's two-factor authentication (2FA) system adds an extra layer of security to your account, ensuring only you can access your stored personal information.
Ihtogel systems undergo regular independent security audits to identify and address any vulnerabilities before they can impact users.
Note: This Privacy Policy applies to all users who access the ihtogel platform through the ihtogel.app website or the official ihtogel mobile app. By using our platform, you agree to the terms stated here.
Ihtogel collects your personal information through several means as you interact with our platform. We only collect information that is strictly necessary to provide you with the best possible service.
Information you provide directly:
Automatically collected information:
Minimum Collection Principle: ihtogel only collects data that is strictly necessary for the stated purposes. We do not collect sensitive information unrelated to the provision of platform services.
The information we collect is used solely for legitimate purposes related to the provision of ihtogel services. The following are the primary purposes for which your data is used:
Ihtogel does not use your data for third-party advertising purposes or to build user profiles for sale to any external party.
Ihtogel does not sell or rent your personal data to any third party. However, under certain limited circumstances, we may need to share your information with the following parties:
Our Guarantee: Every third party working with ihtogel is required to comply with the same rigorous data protection standards we hold ourselves to. We do not share data beyond what is necessary for the stated purpose.
Ihtogel continuously invests in the latest security technologies and practices to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
Incident Response: In the event of any security incident involving user data, ihtogel is committed to notifying affected users within 72 hours of the incident being identified, in line with Malaysia's PDPA requirements.
As a trusted ihtogel user, you have the following rights regarding your personal data, in accordance with the provisions of Malaysia's PDPA:
| Your Rights | Description | How to Claim |
|---|---|---|
| Right to Access | Request a copy of the personal data we hold about you. | Contact live chat support or email |
| Right to Rectification | Request correction of inaccurate or incomplete data. | Via account settings or support |
| Right to Erasure | Request data deletion when it is no longer needed, subject to legal requirements. | Contact the support team |
| Right to Object | Object to the processing of your data for direct marketing purposes. | Unsubscribe via email or contact support |
| Right to Portability | Receive your data in a structured, machine-readable format. | Written request via support email |
To exercise any of the above rights, contact the ihtogel support team via live chat or email. We will process your request within 14 business days.
Ihtogel uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage or disable cookies through your browser settings at any time. However, disabling certain cookies may affect the functionality of the ihtogel platform.
Important Note: ihtogel does not use third-party cookies for advertising purposes or to track your activity on websites outside the ihtogel platform.
Ihtogel retains your personal data only for as long as necessary to fulfil the purposes stated in this policy or as required by applicable law.
Once the retention period expires, your data will be securely deleted or permanently anonymized so it can no longer be linked back to your identity.
The ihtogel platform is exclusively for adult users aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.
Strict Policy: If we find that we have collected data from minors without proper age verification, we will take immediate action to delete that data and close the relevant account. Parents or guardians who suspect their child has registered an ihtogel account are advised to contact our support team immediately.
Ihtogel applies age verification during registration and through the KYC process as a preventive measure to ensure only eligible adult users can access our platform.
Ihtogel reserves the right to modify or update this Privacy Policy at any time. We are committed to informing users of any material changes through the following channels:
We encourage you to review this page periodically to stay informed about how we protect your data. Continued use of the platform after any changes take effect is considered your acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding how ihtogel handles your personal data, our Data Protection Officer (DPO) team is ready to assist.
Response Time: All privacy-related inquiries will be answered within 14 business days. For more complex cases such as data deletion requests or serious complaints, we will provide updates within that timeframe.
If you are not satisfied with our response, you have the right to file a complaint with the Department of Personal Data Protection Malaysia (JPDP) or the relevant authority under applicable local laws.
Play with Confidence
With high-standard data protection and full Malaysia PDPA compliance, you can play on ihtogel with complete peace of mind. Join millions of Malaysian users who already trust ihtogel.